Become a key player in customer service as a Customer Program Coordinator at Incora, enhancing client satisfaction for complex contracts. This role demands proactive relationship management and support.
As a Customer Program Coordinator at Incora, you will be responsible for developing and sustaining high-quality customer relationships through effective service. Your role involves understanding customer requirements, monitoring orders, and ensuring compliance with specifications. You will investigate issues while collaborating with procurement and supply chain teams to uphold inventory levels.
Key Responsibilities:
• Deliver exceptional service to enhance customer loyalty
• Facilitate order processing and monitor delivery timelines
• Address and resolve customer concerns with diligence
• Compile reports for inventory and order performance
• Update and maintain accurate customer records
Requirements:
• 3-5 years’ experience in sales/customer service
• Knowl...