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Job Summary:
Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities.
Responsibilities:
Demonstrates a deep understanding of Clearwater's core value proposition and effectively communicates its value to clients.
Takes charge of the onboarding process for clients onto Clearwater's platform.
Conducts comprehensive training sessions for Clearwater's clients, ensuring they become proficient in using the Clearwater platform.
Communicates project status, issues, and risks in an effective and transparent manner.
Skillfully troubleshoots and resolves ...