ICT User Support and Assistance

Back Department: ICT
Location: Verona Villafranca

Main Functions:

Troubleshooting of any hardware issues related to desktop PCs, laptops, tablets, smartphones

Troubleshooting of any software problems related to Microsoft Windows operating system, Microsoft office and company application

Troubleshooting of any network issues/problems

Back office activities of Microsoft Active Directory (users, directories, permissions, emails, public folders)

Internal procedure and policy editing

Asset and ticket management

Backup check

Requirements:

High School Diplomaor more

Fluent English (both written and spoken - B1)

Social skills (teamwork, effective communication)

Analysis and problem solving

Good IT knowledge (MS Office and Windows)

Motivated,caring, open-minded, target oriented

Willingne...