Dawn InfoTek Inc. is seeking a Technical Environment Engineer in a hybrid work model to ensure system stability and performance for a major financial client. Use your technical skills to maintain QAT and non-production environments effectively.
In this permanent position, the Technical Environment Engineer will lead incident resolution and collaborate with application and infrastructure teams. With 1-3 years of experience in QA and web development, you will troubleshoot complex issues, analyze logs, and manage service requests using tools such as JIRA and ServiceNow.
Key Responsibilities:
• Ensure stability and availability of QAT and non-production environments
• Lead incident triage, escalation, and root cause analysis
• Perform advanced technical troubleshooting and issue resolution
• Collaborate with multiple internal and external teams
• Analyze system logs to identify and resolve performance issues
Requirements:
• 1-3 years in QA, web development, or si...