Thales Group seeks a Service Delivery Manager in Vantaa, Finland. This hybrid role involves managing support and maintenance contracts, ensuring customer satisfaction, and handling third-party services. Candidates should have an engineering degree, 8+ years in IT, and be fluent in Finnish and English. You’ll be responsible for overseeing contract renewals, service improvements, and incident management while maintaining communication with customers and internal teams. Regular travel across Finland is required.
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