Position Details
Drive process innovations as the Hybrid Manager of Business Process Development. Focus on efficiency, compliance, and quality enhancement across financial operations.
As a key leader, you will direct a team of six analysts in optimizing business processes and workflows within Group Benefits Operations. Your role encompasses analyzing operational efficiency and implementing advanced automation strategies while ensuring compliance with regulatory standards. Collaboration with diverse teams will be crucial in supporting modernization initiatives.
Key Responsibilities:
• Analyze and enhance business processes for efficiency
• Document processes for consistency and compliance
• Lead cross-functional teams in project execution
• Define KPIs for measuring process change success
• Contribute to system upgrades and AI-driven improvements
Requirements:
• Bachelor’s degree in a relevant discipline
• 5-7 years of operational process improvement experience
• Lean Si...