Join Wheels as a Customer Support Specialist in a hybrid model that offers you a balanced work environment. This role is aimed at those looking to build their foundation for a career as an Associate Account Manager.
As a Customer Support Specialist, you will play a crucial role in providing administrative support while managing CRM requests and communications with customers. This position demands excellent problem-solving capabilities and a proactive attitude while delivering top-notch customer service. Great attention to detail is critical in ensuring tasks are completed effectively.
Key Responsibilities:
• Manage all incoming customer requests in the CRM tool
• Address follow-up communications with clients
• Process license and title requests efficiently
• Assist in generating customer reports and documentation
• Facilitate internal task management with account managers
Requirements:
• Preferred Associate Degree or related experience
• 1-2 years strong c...