Drive customer satisfaction as a Customer Success Specialist with EatonCare in Burlington, ON. This hybrid position offers opportunities for career growth and benefits from day one.
Join Eaton’s Electrical Sector as a Customer Success Specialist, where you will be part of a dedicated team committed to exceptional service. In this role, you will assist customers with various inquiries, manage orders, and provide timely updates, ensuring they receive the highest quality support. Your experience in customer service will be key to succeeding in this dynamic environment.
Key Responsibilities:
• Handle customer inquiries and order management
• Ensure error-free order entry and processing
• Provide product identification and selection support
• Maintain organized order files and communications
• Engage with cross-functional teams to resolve issues
Requirements:
• College diploma or university degree required
• At least 1 year of customer-facing experience
• Fl...