HVAC Technical Support Advisor - Commercial

Job Number: J

City, Province, Country: Vaughan, Ontario, Canada

Job Category: Internal Sales

Number of Positions: 1

As a Technical Support Advisor - Commercial, you will play a key role in providing exceptional technical after-sales service and training to our valued HVAC-R customers. If you are passionate about troubleshooting equipment, collaborating with customers and suppliers, and delivering top-notch technical training, we want to hear from you.

What you will accomplish with us:

• Assist customers in trouble shooting of HVAC-R equipment. Assistance may be conducted through visits to the customer job site and by phone.
• Manage labor and material claims to Master from customers.
• Act as technical resource to The Master Group office staff.
• Work with the supplier and customers to find solutions to technical issues on job sites.
• Prepare and provide technical training ...