Patrique Mercier Recruitment FR is seeking a dedicated Hungarian Customer Support Agent to join a dynamic team in Sofia. This opportunity includes a fully paid relocation package, making it an excellent chance for those looking to advance their career in customer support while experiencing life in a vibrant city.

Responsibilities

• Provide professional and courteous customer support to Hungarian-speaking clients through various channels such as phone, email, and chat.
• Address customer inquiries, issues, and requests in a timely and efficient manner.
• Maintain accurate records of customer interactions and follow-up actions.
• Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
• Identify opportunities to enhance the customer experience and suggest improvements.
• Stay updated on company products, services, and procedures to provide accurate information.
• Adapt to the dynamic e...