Fusion CX is hiring an experienced HR Generalist in Medellín, Colombia, for a high-impact role supporting fast-paced business operations within a dynamic customer experience environment. This role offers the chance to make a direct impact on workforce success and organizational culture.

Job Description:

About the Role

As an HR Generalist, you will act as the primary HR contact for employees and management teams across assigned business functions. You will help ensure seamless HR operations, strong employee engagement, policy compliance, and performance support, while contributing to a positive, high-performing workplace culture.

Key Responsibilities

• Support employees and managers across day-to-day HR operations and employee lifecycle processes
• Manage onboarding, employee relations, disciplinary processes, and offboarding activities
• Ensure compliance with company policies, labor regulations, and HR best practi...