Join one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for a Help Desk , who wants to learn and transform their career, in a CLT contract, Onsite , in the city of Londrina - PR . In this role you will need: Expertise managing ITSM tools for help desk service Proactive and assertive Excellent customer service, interpersonal, communication and team collaboration skills Having excellent administrative skills is key for the job (punctual and meticulous) Quick learner, punctual & interested in the progress of IT Previous experience supporting Service Desk quality activities, such as analyzing calls and tickets. Advanced Spanish Key respon...