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• Responsible for owning the Canadian Banking Personalization, Digital Commerce and Digital Communications technology strategy and roadmap ensuring alignment with business sponsors and key partners. This include Marketing technology tooling to enable campaign creation, audience segmentation, offer decisioning, content management and content delivery across all channels. 
• Collaborates with business lines, along with the technical and operational groups across the Bank to ensure alignment of technical solutions to the business strategy, use and deployment of best practices in business support solutions, and the alignment and application of Bank operational and security standards 
• Leads and drives a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, technologies, systems and knowledge 
• Directs the management of application engineering and sup...