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We are looking for a commercially minded and operationally strong Head of Customer Success to lead our LATAM Customer Success organization.
This role is responsible for driving customer retention, expansion, adoption, and long-term value realization across the region while ensuring strong adherence to global Customer Success playbooks, methodologies, and operating standards.
As part of the Revenue organization, this leader will work cross-functionally with Sales, Implementation, Product, and Support teams to ensure customers achieve measurable business outcomes and maximize the value of the Infraspeak platform.
The ideal candidate combines strategic leadership, customer-centric thinking, and strong commercial acumen with the ability to operationalize scalable Customer Success practices.