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Head of Canada Complaints

Company: Capital One

Location: toronto, London

Posted: May 27, 2026

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Position Details

## Head of Canada ComplaintsApplylocations:

Toronto, ONtime type:

Full timeposted on:

Posted Yesterdayjob requisition id:

R Bay Street (93021), Canada, Toronto,Toronto, Ontario,Head of Canada Complaints**About Capital One Canada.**For over 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! **About the Team**Our Process Managers are deployed across all areas of the business - Fraud, Customer Service, Customer Acquisitions, Payments and more - and have a huge impact on ensuring we are consistently keeping our customer promises and solving complex problems to help make us more efficient.

You’re guaranteed to be part of a smart, talented team of people responsible for creating and enhancing processes that aim to d...