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Guest Service Associate Food and Beverage Service

Company: Accor

Location: Issy-les-Moulineaux, London

Posted: June 15, 2026

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Position Details


Company Description

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.


Job Description
  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Ko...