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Guest Service Agent - Hotel Rosa Grand, Milano

Company: STARHOTELS

Location: Milan, London

Posted: June 16, 2026

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Position Details

Starhotels, gruppo privato alberghiero italiano, è leader nei segmenti upscale e upper-upscale & luxury, con 30 hotel situati nel cuore delle migliori destinazioni italiane oltre a Londra, Parigi e New York, per un totale di oltre 4.200 camere.


Join Starhotels and become part of the Front Office team at our Hotel Rosa Grand in the heart of Milan.

As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.


Your responsibilities include:

  • Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
  • Handling check-in, check-out activities as well as other related tasks.
  • Efficiently managing guest messages and requests.
  • Staying updated about hotel services, guest needs, and special events.
  • Ensuring lobby and Front Desk standard...