🏛️ London's Premier Job Portal
Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a pilot of a new support line for one of these services - the best-loved video streaming website in the world.
You will be responsible for assuring the quality of this team, performing audits on the team’s tickets, figuring out weak points in the support given to customers and mentoring the team to improve their overall quality.
Responsibilities