A digital commerce platform in Montreal is seeking an Operations Success Manager to optimize global operational activities and ensure fulfillment excellence. The ideal candidate has 3–5+ years of operations, supply chain, or inventory management experience in a tech environment. Responsibilities include managing order fulfillment and returns, analyzing data for process improvements, and serving as a primary point of contact for customers. Applicants should have strong data analysis skills and excellent communication abilities. This role is remote-first, fostering diversity and inclusion.
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