Shape the future of IT at Redpath as the Global Business Systems Manager. Lead a dynamic team to ensure project success through effective delivery and quality oversight.
This managerial role oversees a team of Global IT PMO Project Leads and IT Business Analysts. The Manager is responsible for project management excellence, focusing on project objectives, governance, and quality assurance. You will analyze performance metrics and enhance service delivery, ensuring efficient ticket handling and improved SLA performance.
Key Responsibilities:
• Lead Global IT PMO Project Leads and Business Analysts
• Define project objectives and oversee quality control
• Manage critical project timelines and overall financials
• Collaborate to ensure efficient closure of service tickets
• Communicate with stakeholders to prioritize project needs
Requirements:
• 7+ years in global software systems deployment
• Strong knowledge of ServiceNow and related platforms
• Univers...