At SpeakIt, we are looking for German-speaking professionals to join our team as Travel Representatives for a leading flight booking platform serving the DACH region (Germany, Austria, Switzerland).

If you are passionate about travel, enjoy helping customers, and thrive in a fast-paced environment, this is your opportunity to grow your career in the airline and tourism industry.

Responsibilities

• Handle high-volume inbound calls and emails related to flight bookings
• Assist customers with reservations, modifications, cancellations, and refunds
• Provide full customer journey support (pre-sale and post-sale)
• Promote and sell travel add-ons such as insurance, baggage, and parking
• Deliver high-quality service while managing customer inquiries and complaints professionally
• Maintain accurate records using CRM systems
• Collaborate with team members to ensure smooth operations and customer satisfaction

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