Mercier Consultancy is excited to offer an opportunity for a German Speaking Payment Support Specialist to join a leading FinTech firm in Greece. In this crucial position, you will offer specialized assistance to our German-speaking clients concerning payment processing, transactions, and associated inquiries. Your responsibility will be to guarantee a seamless and secure payment experience for our customers.

This role is well-suited for professionals with a strong interest in FinTech and customer service, who are motivated to contribute within a dynamic and innovative setting. This position offers an excellent opportunity to apply your passion for financial technology while developing your skills and making a tangible impact in a forward-thinking organization.

Responsibilities

• Provide payment support to German-speaking clients
• Assist with payment processing issues, transaction inquiries, and billing questions
• Document and track customer inte...