Mercier Consultancy is delighted to offer a position for a German Speaking Customer Support Representative in our Online iGaming Department! In this important role, you will serve as a primary contact for our German-speaking clients, providing assistance with their inquiries related to online gaming. Your aim will be to create a positive and engaging experience for customers by delivering clear information and effective solutions.

This position is suited for individuals who are passionate about the iGaming industry and dedicated to providing exceptional customer service. You will collaborate with a team of professionals, responding to customer needs and helping to maintain a friendly gaming environment. If you possess strong communication skills and a customer-centric attitude, we would love to hear from you!

Responsibilities

• Respond to customer inquiries in German through phone, live chat, and email
• Assist clients with account management, game rul...