Mercier Consultancy is excited to announce an opening for a German Speaking Customer Support Representative in our Food Delivery Service Department for one of our clients! In this essential Entry Level role, you will provide outstanding support for our German-speaking customers, assisting them with inquiries related to their food delivery experience. Your language skills will play a crucial role in ensuring that our clients receive the highest level of service.

This position is perfect for individuals who are passionate about food and customer service. If you enjoy helping others and thrive in a fast-paced environment, we invite you to join our team and contribute to the satisfaction of our customers!

Responsibilities

• Respond to customer inquiries in German via phone, email, and chat
• Assist clients with questions about orders, delivery schedules, and service issues
• Document customer interactions and resolutions accurately ...