Mercier Consultancy is excited to offer a unique opportunity for a German Speaking Customer Service Representative to join our Client's Online Banking team in Athens, with fully paid relocation support. In this vital role, you will provide top-tier assistance to German-speaking customers, helping them navigate online banking services and ensuring their financial inquiries are handled efficiently and professionally.

Your fluency in German will be essential in delivering personalized customer support, assisting with account inquiries, transactions, technical support, and resolving any issues or concerns. As part of a dynamic team, you will play a key role in strengthening customer satisfaction and trust in our online banking platform.

Responsibilities

• Provide excellent customer service in German regarding online banking services
• Assist customers with account management, transactions, troubleshooting, and security concerns
• Resolve customer queri...