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We are partnering with a global leader in customer experience outsourcing to recruit Customer Service Representatives for a growing international project based in Gdansk. If you’re passionate about helping people and want to grow within a supportive and multicultural environment, this is your chance to join a well-structured and dynamic team.

Your Role

• Handle inbound customer inquiries via phone and email regarding bookings, post-booking support, and complaint resolution
• Deliver accurate, empathetic, and effective assistance to each customer
• Assisting with travel arrangements and information about properties
• Follow internal procedures and escalate issues when necessary
• Contribute to a positive customer experience and support service quality standards

Your Qualifications

• German (C1) written and spoken proficiency
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