Mercier Consultancy is excited to offer a position for a German Speaking Agent in our Customer Service Department, with the opportunity to work remotely from Greece! In this role, you will be responsible for providing top-notch support to our German-speaking clients, addressing their inquiries, and resolving their concerns swiftly and efficiently.

As a key member of our customer service team, your fluency in German will be essential in ensuring that we meet our clients' needs and maintain their trust. We are looking for someone who is passionate about customer service and committed to delivering high-quality support, while also enjoying the flexibility of working remotely.

Responsibilities

• Handle customer inquiries in German across various channels, including phone, email, and chat
• Assist clients with questions regarding our products, services, and policies
• Maintain accurate records of customer interactions in our CRM system
• Colla...