This is a very well-known social media that is requiring moderator to their content.

Tasks:

· Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material

· Reviewing/updating contents on a popular social media platform

· Audit of content received and sharing for Social Media Upload

· Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

· Maintain broad knowledge of client products and/or services

· Strict adherence to the accuracy guidelines as laid down by the client

· Ensuring to protect the data of the customer and compliance process is followed

Requirements

· C1 or higher in German

· B2 in English

· Associate degree in related field with 6 months to one year of relevant experience preferred

· Strong customer service orientation ...