Elevate franchise operations at Valvoline as the GCOC Franchise Operations Manager based in Toronto or Calgary. Lead your team to deliver outstanding guest experiences and operational consistency.
This pivotal role involves leading Field Operations Specialists, ensuring they effectively support franchise locations throughout Canada. You'll evaluate performance, enhance operational practices, and serve as a key resource for franchise owners navigating challenges. Your strategic input will directly impact the effectiveness of the franchise network.
Key Responsibilities:
• Coach and manage Field Operations Specialists effectively
• Establish support priorities for franchise locations
• Analyze operational and financial performance trends
• Implement corporate strategies and initiatives across regions
• Strengthen collaboration with franchise owners
Requirements:
• Bachelor’s Degree or equivalent work experience
• 7-10 years in multi-unit or franchise operatio...