GBS Procurement Ops – Procurement Intake – Jr Analyst

Direct message the job poster from ScotiaGBS Colombia del grupo Scotiabank

At ScotiaGBS, we want you to be part of a team that is always in personal and professional growth. For this reason, we are looking for our new GBS Procurement Ops – Procurement Intake – Jr Analyst .

What will you do?

1. Operate the Bank’s issue ticket management system to log, review, and resolve complex support issues related to Procurement Technology.
2. Interact with other teams in the Bank or with Technical Teams to facilitate ticket resolution where required.
3. Maintain and follow Standard Operating Procedures/Work Instructions documentation in conducting activities, paying strong attention to detail.
4. Escalate issues to Lead, Sr. Analyst, and/or Manager, suppliers, or other internal stakeholders, and track to resolution.
5. Identify platform issues or gap...