Purpose

Contributes to the overall success of the Integral Finance in Global Procurement Services ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Provide frontline support for all complex user requests and issues related to Procurement Technology (ex. SmartBuy).
• Log, review and resolve L1 and L2 support issues related to Procurement Technology.
• Interact with employees and suppliers for P2P platform onboarding, catalogue set‑up and maintenance, invoice processing guidance, P2P Procurement as Approver (HST, Self‑Assess, Booking Hold) activities and purchase request guidance following SOPs and Work Instructions.
• Interact verbally and in writing with Sourcing Managers, Suppliers, and occasionally Evaluators t...