Overview

GBS Intermed Collections Associate role at UPS

Job location: Medellin Metropolitan Area, Colombia. Internship position with on-site requirements. This description outlines responsibilities, qualifications, and related details for the role.

Job Description

This position performs collection responsibilities according to established procedures for various types of customers. It impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. The role manages customer import billing requests and responses. It involves extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. Knowledge of multiple products, services, or business units is required.

Responsibilities

• Provides excellent customer service.
• Responds to customer inquiries within the required service level agreem...