Become a Full-Time Service Representative at Libro Credit Union's St. Thomas branch, committed to enhancing financial well-being. You will deliver friendly, accurate service while assisting members through various channels.
In this role at Libro, you will act as the primary point of contact for members, handling transactions and addressing service needs. Your responsibilities include executing banking transactions and supporting digital banking inquiries, all while ensuring member satisfaction. Emphasizing accountability and inclusion, you will be an integral part of a team that aligns with Libro's core values.
Key Responsibilities:
• Serve as the main contact for members in-person or digital
• Execute banking transactions like deposits and withdrawals
• Assist members with digital banking tools and troubleshooting
• Address member concerns professionally and empathically
• Recognize opportunities for referrals to specialists
Requirements:
• Front-line custom...