MCI is seeking a Full-Time Remote Customer Service Representative in Saskatchewan. Provide outstanding customer support through inbound calls and technical assistance.
You'll engage with a diverse customer base, resolving concerns and identifying sales opportunities. This entry-level role offers invaluable training and numerous pathways for growth, including potential supervision and training positions. Experience a collaborative work environment dedicated to your success.
Key Responsibilities:
• Identify and resolve customer issues
• Use technology for account tasks
• Recognize and pursue additional sales leads
• Articulate product features and benefits
• Escalate issues when necessary
Requirements:
• Minimum age of 18 years
• High school diploma or equivalent required
• Strong organizational and communication skills
• Basic knowledge of Microsoft Office is essential
• Capable of managing customer inquiries effectively
Drive your career forwar...