Join Shoppers Drug Mart as a Full-Time Patient Care Specialist in Mississauga, Ontario, where you will enhance patient journeys through dedicated support and effective communication. Bilingualism is essential in delivering high-quality service throughout various patient interactions.
As the Patient Care Specialist, you will function as the primary contact for patients, providing essential information about program services, case management, and compliance. Your responsibilities will include advocating for patient funding options and ensuring that therapy access is seamless. A focus on detailed case management and patient feedback is crucial for success.
Key Responsibilities:
• Serve as the contact for patients and prescribing physicians
• Conduct initial calls to introduce program offerings
• Provide information about reimbursement and training
• Advocate for patients and manage documentation
• Ensure prompt coordination of medication services
Requirements:
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