Join Circle of Care as a full-time Operations Lead, focusing on customer satisfaction and team development in a supportive and collaborative environment. Use your leadership skills to drive innovation and problem-solving.
This permanent role involves overseeing daily operations with a focus on optimizing workflows and managing staff performance. You will collaborate with cross-functional teams to identify solutions, improve processes, and ensure high-quality care for clients. Your leadership will foster a positive and productive team culture.
Key Responsibilities:
• Manage day-to-day operations and team workloads
• Facilitate training and onboarding for new team members
• Collaborate with clients and partners for service delivery
• Engage in risk and health safety management
• Oversee billing processes and escalated customer issues
Requirements:
• Preferred post-secondary education in health-related fields
• At least two years of relevant experience
• S...