Enhance patient experiences as a full-time Dental Concierge at Hespeler Road Dental. This vital role blends exceptional customer service with administrative support in a dynamic health care environment.
Hespeler Road Dental is seeking a full-time Dental Concierge to join its team. In this unique position, you will welcome patients at the Care Desk, coordinate appointments, and manage inquiries efficiently. Your organizational skills will shine as you maintain accurate patient records, communicate treatment plans, and assist with billing and insurance queries.
Key Responsibilities:
• Welcome patients in-person, by phone, and via email
• Coordinate appointment schedules for practitioners
• Manage patient inquiries and complete referrals
• Communicate treatment plans and insurance details
• Maintain accurate patient accounts and files
Requirements:
• Minimum one year in an administrative or reception role
• Availability for evenings and weekends
• Strong o...