Join our team as a full-time Client Services Coordinator, acting as the main contact for clients and field staff. Utilize superior customer service to ensure optimal care matching every day.
This position involves aligning the needs of patients with the best-suited field staff. As a Client Services Coordinator, you will handle scheduling, data management, and communications among clients, staff, and families. You will ensure all interactions are documented professionally and respectfully.
Key Responsibilities:
• Match appropriate staff to patients
• Create care schedules based on client needs
• Maintain updated records in computerized systems
• Professionally respond to calls and emails
• Document staff and patient interactions for quality service
Requirements:
• One year of administrative experience an asset
• Experience with scheduling preferred
• Proficient computer skills required
• Strong customer service skills essential
• Ability to communi...