Lead customer service excellence as a Front Store Supervisor at Shoppers Drug Mart. Oversee cashier operations and merchandising while ensuring staff compliance and a smooth shopping experience.
In this supervisory position, you will manage both cashier and merchandising teams. Your focus will include providing ongoing training, ensuring compliance with store policies, and monitoring cash operations. Problem-solving will be essential as you address customer inquiries and maintain store standards.
Key Responsibilities:
• Ensure compliance with store policies for all staff
• Provide ongoing training and support to team members
• Manage cash office inventory and loss prevention
• Address customer inquiries and issues promptly
• Maintain cleanliness and merchandising standards
Requirements:
• Excellent decision-making and organizational skills
• Strong problem-solving abilities for customer satisfaction
• Proficient in computer use and time management
• ...