SWOT Hospitality is inviting applications for the position of
Front Office Agent
at Luxxury Collection Marriott Zakynthos.
Requirements
As a Front Office Agent, your responsibilities will include but are not limited to:
- Welcoming guests upon arrival and ensuring a smooth check-in process.
- Assisting guests throughout their stay, addressing inquiries and resolving issues promptly.
- Managing reservations, including modifications and cancellations.
- Providing detailed information about hotel amenities, services, and local attractions.
- Balancing daily transactions and ensuring accurate cash handling.
- Collaborating with other departments to enhance guest experience.
- Upholding the hotel's standards of service and ensuring exceptional guest satisfaction.
Qualifications:
- Bachelor's degree in Hospitality Management or re...