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Front Office Agent II Full-time Summer Season May to October

Company: FAIRMONT

Location: Victoria, London

Posted: March 18, 2026

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Position Details

Job Description

What you will be doing:

  • Check guests in and out of the hotel with warm and engaging service
  • Sophisticated communication skills, both written and verbal
  • Focus attention on guest needs, remaining calm and courteous at all times
  • Take responsibility for any guest inquiries and problem solve to resolve any guest issues
  • Must possess a professional presentation
  • Must be flexible in terms of working hours, including overnights
  • Handle cash effectively and accurately
  • Be fully versed and competent in all aspects of front office operations and provide the highest levels of professional, prompt and discreet guest service
  • Promote and recommend the use of the hotel outlets and the spa
  • Assist in the coordination and blocking of rooms for incoming group and tour arrivals
  • Other duties as assigned
  • Hourly pay rate of $26.34 to $30.10

Qualificatio...