French-Speaking Customer Service Specialist

Location: Porto, Portugal
Work Type: On-site

Job Description

We are looking for a French-speaking Customer Service Specialist to join a dynamic team in Porto. In this role, you will provide support to customers, handle inquiries, and ensure a high-quality customer experience.

Responsibilities

• Provide customer support via phone, email, or chat

• Handle customer inquiries and resolve issues efficiently

• Maintain accurate records of customer interactions

• Ensure a high level of customer satisfaction

• Follow internal procedures and service standards

Requirements

• Fluent French

• English B2 level

• Minimum 6 months of experience in customer service...