Mercier Consultancy is delighted to offer a position for a French-Speaking Customer Service Representative for our Client's Online Retail Department, located in Greece. In this dynamic role, you will provide outstanding support to our French-speaking customers, assisting them with inquiries related to our wide range of retail products offered online.

Your fluency in French will be essential as you handle customer inquiries, provide product information, and ensure a seamless shopping experience for our clientele. By delivering exceptional service, you will contribute to building long-lasting customer relationships and enhancing their online shopping journey.

Responsibilities

• Deliver high-quality customer service in French via phone, email, and chat regarding online retail inquiries
• Assist customers with product information, order placements, and returns
• Resolve customer issues and complaints promptly and professionally
• Document all...