Mercier Consultancy is thrilled to present an exciting opportunity for a French Speaking Customer Service Representative for our Client's Investment Platform, located in Greece. In this key role, you will provide exceptional support to our French-speaking clients, assisting them with inquiries related to our investment services and platforms.

Your fluency in French will be instrumental in helping clients navigate their investment options, explain platform features, and resolve any inquiries they may have regarding their accounts and investments. You will play a vital role in enhancing customer experience and ensuring client satisfaction in their investment journey.

Responsibilities

• Deliver high-quality customer service in French through phone, email, and chat regarding the investment platform
• Assist clients with questions about account setup, investment options, and transaction processes
• Efficiently resolve customer inquiries and complaint...