Mercier Consultancy is excited to offer an opportunity for a French Speaking Customer Service Representative for our Client's Food Delivery Platform, based in Greece. In this engaging role, you will provide exceptional support to our French-speaking customers, addressing their inquiries and ensuring a seamless food delivery experience.

Your fluency in French will be essential in assisting clients with order details, delivery status, and helping resolve any issues that may arise. By delivering outstanding customer service, you will contribute to the overall satisfaction of our users and the success of our food delivery service.

Responsibilities

• Provide high-quality customer service in French via phone, email, and chat regarding food delivery inquiries
• Assist customers with placing orders, tracking deliveries, and handling any issues
• Effectively resolve customer complaints and provide timely solutions
• Document all customer interacti...