Mercier Consultancy is looking for a dynamic French Speaking Customer Service Representative to join our Client's Digital Marketing Platform team. In this vital role, you will provide exceptional support to our French-speaking customers, assisting them with inquiries regarding our digital marketing solutions and services.

Your fluency in French will be essential as you help clients navigate the platform, understand our offerings, and resolve any issues they may encounter while using our services. By delivering outstanding customer service, you will contribute to our clients' success in their digital marketing endeavors.

Responsibilities

• Provide exceptional customer service in French via phone, email, and chat regarding inquiries related to the digital marketing platform
• Assist clients with account setup, management, and technical support
• Resolve customer issues and questions promptly and professionally
• Document and track customer ...