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French Speaking Customer Happiness Specialist

Company: Patrique Mercier Recruitment By Nellie

Location: Athens, London

Posted: June 13, 2026

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Position Details

Patrique Mercier Recruitment FR is a premier recruitment agency committed to connecting talented individuals with exceptional job opportunities in Greece. We are excited to announce that we are seeking a French Speaking Customer Happiness Specialist to join our dedicated team. In this critical position, you will play a key role in ensuring that our French-speaking customers receive top-notch support and service, which is essential for their overall satisfaction and loyalty.


Responsibilities

  • Act as the primary liaison for French-speaking customers, providing assistance through various communication channels such as phone, email, and live chat.
  • Enhance customer satisfaction by promptly addressing inquiries and effectively resolving any issues that arise.
  • Maintain thorough records of customer interactions and feedback in our CRM software to ensure accurate tracking.
  • Identify trends in customer feedback and suggest improvements to the o...