Mercier Consultancy is seeking a dedicated French-Speaking Customer Service Representative to join our Client's Logistics Delivery Company with relocation to Greece. In this crucial role, you will provide exceptional support to French-speaking clients and partners, ensuring smooth communication and efficient resolution of delivery-related inquiries.

Your proficiency in French will enable you to assist customers with shipment tracking, delivery scheduling, and issue resolution, contributing to overall customer satisfaction and operational excellence. This position requires relocation to Greece, offering a unique opportunity to work with a dynamic logistics team.

Responsibilities

• Provide excellent customer service in French relating to logistics and delivery inquiries
• Assist customers with shipment tracking, delivery status, and scheduling
• Handle and resolve complaints or delivery issues promptly and professionally
• Document customer int...