Drive success in virtual fulfillment as a Fulfillment Manager II with Follett in Canada. Management of customer service and order fulfillment processes will be central to your role.
As a Fulfillment Manager II, you will lead operations for multiple college bookstores, focusing on improving financial performance and elevating service levels. Your role entails engaging with teams to ensure efficiency in course material operations while building strong relationships with campus stakeholders. You will oversee staff performance and operational standards across the fulfillment center.
Key Responsibilities:
• Oversee daily fulfillment center operations and customer service
• Provide consulting support for hybrid course material stores
• Manage full-cycle talent processes including hiring and training
• Develop financial strategies to optimize store budgets
• Cultivate effective relationships with educational partners
Requirements:
• Proven experience in warehouse or...