Overview

(Fluent English, Cybersecurity) Technical Support Consultant (LATAM, remotely)

Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

What you will do:

• Provide exceptional customer support via emails
• Troubleshoot technical products and applications
• Provide product information and assist with sales-related questions
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Always be up-to-date with cutting-edge technology
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client's products and services
• Communicate with developers an...